Shipping Policy

At Magzily, we strive to provide a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at https://magzily.store.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and public holidays. During busy shopping periods, holidays, or promotional events, processing may take longer.

You will receive an order confirmation after placing your order.

2. Shipping Time

Estimated delivery times depend on your destination, product availability, supplier fulfillment, and shipping carrier.

Typical estimated delivery times are:

• United States: 7–15 business days.
• International Orders: 10–25 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to customs clearance, weather, carrier delays, or other circumstances.

Please confirm that these estimates match your suppliers' actual shipping services before publishing this policy.

3. Shipping Costs

Available shipping options and any applicable shipping fees will be displayed at checkout before you complete your purchase.

If free shipping or a promotional shipping offer is available, its eligibility conditions will be displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, we will provide it by email after your order has been shipped.

Please allow a few business days for tracking information to become active after dispatch.

If you have not received tracking information or need assistance with your shipment, contact us at info@magzily.store.

5. Shipping Destinations

Magzily ships to destinations supported by our available shipping and fulfillment partners.

Available destinations may vary by product. Please check the shipping options at checkout to confirm whether delivery is available to your address.

6. Shipping Delays

Although we work to fulfill orders promptly, delivery delays may occur due to:

• Shipping carrier disruptions.
• Customs inspections or clearance.
• Weather conditions or public holidays.
• High order volumes.
• Supplier or fulfillment delays.
• Incorrect or incomplete shipping information.

If your order is significantly delayed, please contact us so we can help investigate the issue.

Nothing in this policy limits any remedies or rights available to you under applicable law.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at info@magzily.store.

We cannot guarantee address changes after an order has been processed or shipped. If an order cannot be delivered because of an incorrect address, we will work with you to determine the available options, subject to applicable law.

8. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please check your delivery location, mailbox, household members, neighbors, or local carrier.

If the package is still missing, contact us at info@magzily.store. We will investigate the issue with the relevant carrier or fulfillment partner and work toward an appropriate resolution.

If a shipment is confirmed lost, we will provide any refund, replacement, or other remedy required under applicable law.

9. Split Shipments

Some orders may arrive in separate packages if products are fulfilled by different suppliers or shipped from different locations.

If your order contains multiple items, they may arrive at different times. Tracking information may be provided separately when available.

10. Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where applicable, responsibility for these charges will be disclosed at checkout or determined by the shipping arrangement and applicable law.

Customers should check their local customs requirements before placing an international order.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: Magzily
Email: info@magzily.store
Website: https://magzily.store

We aim to respond to customer inquiries within 1–2 business days.

Thank you for shopping with Magzily!